About Us

Independent Loss Adjusters Serving Jamaica

A trusted name in fair, transparent assessment — for insurers and policyholders alike.

Our team

Our Story

Four Decades of Trust

National Loss Adjusters Ltd is a trusted, independent Jamaican loss adjusting firm providing professional services to insurers and policyholders for over forty years.

From our head office in Montego Bay and eight additional branches positioned across the island, our certified adjusters deliver impartial mechanical, damage and valuation reports that help claims settle fairly — and faster.

Mission

Our Mission

To provide independent, accurate and timely loss adjusting services that support fair claim settlements while upholding the highest standards of integrity, professionalism and client service.

Vision

Our Vision

To be a trusted leader in loss adjusting, known for reliability, transparency and excellence in assessing insured losses and property values for insurers.

What Guides Us

Our Core Values

Integrity

We conduct every assessment with honesty, transparency and strong ethical standards.

Professionalism

We deliver services with expertise, discipline and respect for all clients and shareholders.

Accuracy

We are committed to thorough assessments and precise valuations to ensure fair claim outcomes.

Accountability

We take responsibility for our work and remain dependable in every stage of the claim process.

Fairness

We maintain impartiality and ensure that every claim report is handled objectively and justly.

Excellence

We continuously improve our knowledge, skills and processes to deliver the highest standard of service.

Trust

We build lasting relationships through reliability and transparency.

Leadership

Our Team

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Managing Director

Leadership & Strategy

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Senior Loss Adjuster

Motor & Mechanical

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Operations Manager

Branch Network